Senior Engineer - Product Support

Location Bangalore

Area of Expertise Operations

Experience 04 - 06 Years

Qualification Any degree in Engineering / MCA

Job Description

  • Analysis and resolution of production incidents within defined SLAs
  • Identify/pinpoint incidents/faults and ensure its permanent fix
  • Create Scripts to identify System, Network and Application Compatibility/Compliance
  • Create Scripts for automating tasks
  • Provide workaround if applicable

Domain-specific skills:

  • Applications: CRBT, Billing and Voice Applications
  • MySql, SQL ,Postgress
  • Web Servers Tomcat and Apache
  • Linux (Cent OS or RHEL 5.x or Better)
  • Windows 2008
  • Shell/Perl scripting Basic Minimum or Advanced (preferred)

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