Carrier Services expert

Engage customers, grow revenue and save costs

As part of our Carrier Services offering, dedicated teams help carriers grow their revenue by building innovative products, managing customer life cycle, providing access to a multichannel content ecosystem and reducing time to market.

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OUR INNOVATIVE APPROACH

Leverage the power of Carrier Services

Satisfied and loyal users

We help carriers with smarter acquisitions, better engagement, reduce churn & build loyalty through our Carrier Services model. Identify key triggers through the user journey, engage with relevant content & offers. It also predicts users propensity to churn & build relevant retention programs to retain them & reaffirm loyalty.

Active and paying users

OnMobile has pioneered the subscription model, with more than 100 million engaged consumers across 50+ countries paying for these services. We create & deliver wining strategies to get the drive higher revenue growth.

A reliable billing provider

A Single window for carrier’s to manage their partner ecosystem by providing profitable business models like pay per download, subscriptions, content bundles, pay per use, Try n buy.

A mix of local and international content

We enable consumers with access to millions of local and international content, which helps carriers in content monetization & creates a long tail effect. We drive content discoverability and downloads with our intelligent campaign management platform & personalized recommendation engine.

Customer lifecycle management

We cover all aspects of a consumer’s lifecycle from acquisitions, onboarding, content, provisioning, billing, service management & engagement. Enhance the value of the user by customizing offers, programs & content for every user.

 

Tones

OnMobile is the undisputed global leader in Ringback Tones (RBT), boasting of the most complete service in the market. With an outstanding music catalog and unequalled flexibility, our RBT service drives fast adoption among subscribers.

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Videos

Our adaptive bitrate streaming solution ensures smooth playback of the highest possible quality. We also help operators create their own video content portal adapted to all connecting devices. This makes a real difference when it comes to increasing consumer engagement.

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Games

Our unique mobile game subscription service offers unlimited access to a large variety of premium and freemium games. Our recommendations are based on predictive algorithms to ensure a smooth and individualized game discovery experience for every user.

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Contests

To satisfy trivia junkies, we offer a flexible platform that runs thousands of quizzes! Our contest and reward solution lets operators engage and reward customers with exciting quizzes and funny contests on mobile devices.

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Success Stories

Testimonials

  • In November 2011, we launched the Ringback Tones service with OnMobile as a partner and in 2013, the service had become the number one revenue generator in the company. To a great extent, this is due to the close work done along with OnMobile, since we get a quick response for any issue, the configuration of promotions, or improvements for the service over a phone call or an email. We have also noticed that they keep a constant tracking of service performance, and feedback, in order to be able to keep growing results. In addition, I would like to take this opportunity to thank the team for the excellent work they have been doing, which is evident in the results we have achieved.

    Movistar, LATAM

  • We have been working with OnMobile for the last five years. We are doing very, very good. OnMobile service is the most used service in Latin America for Telefonica, and we expect to work with them for many more years, and we are very happy with them. We are launching new services and a new business model. So, well, thanks a lot to all the people in OnMobile in Latin America. We expect to work many more years with you.

    Telefonica, LATAM

  • OnMobile has been running the RBT business in Vodafone Spain for the past 5 years; thanks to their profound know-how of the service we´ve been able to increase our revenues by more than 40%. OnMobile stands out for their strong skills in terms of delivering a best-in-class customer experience and an excellent quality. I would also like to highlight the professionality of the dedicated team that works shoulder to shoulder with us.

    Vodafone, Europe

  • We have an excellent experience working with OnMobile on Hello Tunes. They stand out is all three departments - Services, Support & Domain Knowledge.

    Airtel, India

  • We’d like to express our appreciation for OnMobile as it’s been exciting working with them. Their knowledge and expertise have helped grow the business by leaps and bounds.

    Idea, India

  • The OnMobile team is superb! They have some of the best brains in VAS business, this can be seen in the quality of their products. The products such as RBT have just the right mix of innovation, standardization, and process orientation. It’s a pleasure working with the highly professional OnMobile team!

    Idea, India

  • Through 6 years working experience with OnMobile as RBT platform provider to Vodacom Tanzania has been nothing but success unlocking innovative ideas tapping new revenue stream over said period. Today, RBT being the highest revenue generator with the highest penetration among Vodacom VAS service has been driven by the constant active partnership with OnMobile.

    Vodacom, Africa

  • OnMobile has been running the Mobile Content Portal and RBT service in Telefonica Spain for the past 4 years. Thanks to their help as a catalyst of the value chain and their profound know-how of the mobile content industry, we have successfully reached our goals for both businesses. OnMobile stands out for their flexibility to adapt to the changes we have on a daily basis, their strong skills of the teams, bringing at the same time simplicity of our process, especially on the management of our own CMS, Wi-Fi Solution, content provider ecosystem and the whole settlement process.

    Telefonica, Europe

  • Working with OnMobile is a tremendous and satisfactory experience. Having good experience in all fields of VAS and best wishes for their future projects.

    BSNL, India

  • We had an excellent experience working with OnMobile on the VAS project. The team was very responsive, had extensive technical knowledge, and above all delivered on schedule. OnMobile RBT and Football services have worked quite well for Vodacom Mozambique since we launched in 2014.

    Vodacom, Africa

  • OnMobile has been successfully running the Caller Tune service for du since 2009. The team is very responsive, has extensive technical knowledge, and always delivers on schedule.

    du, Middle East

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